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Staff Software Engineer, Messaging Experience

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Staff Software Engineer, Messaging Experience in USA new

  • Austin, TX

Responsibilities

  • Partner on the technical vision, architecture, quality standards, and technical-debt strategy for the division.
  • Lead large, ambiguous projects across multiple teams from problem framing and design through implementation, rollout, and operational support.
  • Build and evolve foundational backend systems, frameworks, infrastructure, and code-generation tooling for messaging orchestration.
  • Develop complex customer-facing web interfaces and shared components for configuring, launching, testing, and analyzing user journeys.
  • Improve observability, error handling, incremental rollouts, reliability, and operability across dashboard and delivery layers.
  • Mentor engineers and provide technical guidance through code reviews, architecture reviews, pairing, and clear technical vision.
  • Collaborate with engineering managers, technical leads, and senior leadership on consistent, high-quality experiences across messaging channels.

Requirements

  • 7+ years of software engineering experience, including meaningful technical leadership across multiple teams or complex product systems.
  • Experience building foundational backend systems at scale and complex, performant web-based user interfaces.
  • Experience with Ruby on Rails and proficiency in TypeScript and React.
  • Experience designing and shipping frameworks, libraries, or platform services used by other engineers.
  • Strong architectural judgment and the ability to make technical decisions for a maturing product suite.
  • Strong communication, mentoring, consensus-building, and project execution skills in ambiguous environments.
  • Preferred experience with shared component libraries, design-system primitives, real-time systems, event-driven architectures, developer-experience tooling, code generation, scaffolding, CI/CD for large codebases, or enterprise-scale product maturation.

Benefits

  • Annual base pay for U.S.-based candidates is listed separately in the salary field, with equity grants of restricted stock units and possible bonus or commission.
  • Retirement and employee stock purchase plans, flexible paid time off, and comprehensive medical, dental, vision, life, and disability benefits are offered.
  • Family services include fertility benefits and equal paid parental leave.
  • Professional development includes formal career pathing, learning platforms, and a yearly learning stipend.
  • The role offers hybrid ways of working and a curated in-office employee experience.
  • Additional benefits include employee resource groups, volunteer opportunities, donation matching, and a collaborative workplace culture.

Salary: $184k - $300k/yr

Braze

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-c...

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