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Staff Software Engineer, Messaging Experience

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Staff Software Engineer, Messaging Experience in USA new

  • New York, NY

Responsibilities

  • Set the technical vision, architectural direction, best practices, and quality bar for the division.
  • Lead large, ambiguous projects across multiple teams from problem framing and design through implementation, rollout, and operational support.
  • Build and evolve backend systems, customer-facing dashboards, orchestration frameworks, platforms, and code-generation tooling.
  • Improve reliability, observability, error handling, incremental rollouts, and operational support across dashboard and delivery layers.
  • Mentor engineers through code reviews, architecture reviews, pairing, coaching, and technical vision.
  • Support messaging channels and foundational primitives for sophisticated marketing use cases and user journeys.

Requirements

  • 7+ years of software engineering experience, including meaningful technical leadership across multiple teams or complex product systems.
  • Experience building foundational backend systems at scale and complex, performant web-based user interfaces.
  • Experience with Ruby on Rails and proficiency in TypeScript and React.
  • Experience designing and shipping frameworks, libraries, or platform services used by other engineers.
  • Strong architectural judgment, communication, mentoring, consensus-building, and ability to drive high-ambiguity projects to completion.
  • Preferred experience with shared component libraries or design systems, real-time or event-driven architectures, developer experience tooling, code generation, scaffolding, CI/CD for large codebases, or enterprise-scale product maturation.

Benefits

  • Competitive compensation, equity grants, retirement and employee stock purchase plans, flexible paid time off, and comprehensive medical, dental, vision, life, and disability coverage.
  • Fertility benefits, equal paid parental leave, professional development support, formal career pathing, learning platforms, and a yearly learning stipend.
  • Hybrid ways of working with a curated in-office employee experience and opportunities for community service, donation matching, and employee resource groups.

Salary: $184k - $300k/yr

Braze

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-c...

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