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Staff Software Engineer, Applied AI

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Staff Software Engineer, Applied AI in Others new

  • Toast, Inc.
  • Full time
  • Email
  • Bengaluru, India

Responsibilities

  • Own the design, delivery, rollout, and improvement of core capabilities for a new AI-powered product.
  • Prototype solutions for ambiguous product problems and decide what to evolve, rebuild, or stop based on customer feedback and results.
  • Build LLM-powered workflows and agents using model reasoning, tools, APIs, and conventional software as appropriate.
  • Design evaluations for AI capabilities, investigate failures, and use evaluation results to improve system behavior.
  • Shape backend services, APIs, and data models for scalable product evolution.
  • Deliver integrations, resolve technical dependencies, and establish ownership of shared capabilities across teams.
  • Partner with Product and Design on customer experience, technical feasibility, reliability, latency, and cost tradeoffs.
  • Implement critical components, debug difficult problems, and own successful production rollouts.
  • Improve team effectiveness through technical feedback, mentoring, and responsible use of AI coding assistants and agents.

Requirements

  • 8–12 years of experience building backend services, APIs, and production software.
  • Extensive experience with an object-oriented language such as Java or Kotlin and a deep understanding of testing, software design, and engineering best practices.
  • Experience building and scaling distributed systems and cloud-native services on AWS.
  • Hands-on experience shipping and operating LLM-powered applications, including tool- or API-using agents for multi-step tasks.
  • Experience designing and implementing AI system evaluations, investigating failures, and improving system behavior.
  • Proficiency using AI coding assistants and coding agents throughout the software development lifecycle, including reviewing, testing, and validating their output.
  • Experience balancing delivery speed with platform stability, security, and reliability in evolving environments.
  • Experience influencing technical direction across multiple teams and communicating complex technical topics effectively.
  • Strong customer focus, collaboration, and ownership in ambiguous environments.
  • Experience building early-stage products and scaling them with customer adoption is a plus.
  • Experience designing and building GraphQL APIs is a plus.
  • Comfort working across the stack is a plus.

Benefits

  • Hybrid work model with in-person collaboration and region-specific in-office expectations.
  • Competitive compensation and benefits supporting healthy lifestyles and changing needs.
  • Inclusive hiring process with reasonable accommodations available.

Salary: Competitive

Toast, Inc.

Bottom Line – Solving business problems and generating positive growth is our jam! We are focused on helping purpose-driven brands make a positive impact with predictable Inbound Growth Programs. As a small business, we get it. Growing pains are genuine for many companies in today’s evolving digi...

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