Colombia

NeuraFlash, Part of Accenture

NeuraFlash, a division of Accenture, delivers cutting‑edge AI and machine‑learning solutions that accelerate digital transformation for enterprises worldwide. By integrating advanced neural network technologies with Accenture’s industry expertise, NeuraFlash empowers clients to unlock insights, optimize operations, and innovate faster. The team’s collaborative approach ensures scalable, secure, and sustainable outcomes that drive measurable business impact.

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Sr. QA Consultant, Amazon Connect

NeuraFlash, Part of Accenture
Full time

Remote
8 days ago

Colombia

Design and execute functional, integration, regression, and UAT scenarios for Amazon Connect contact centers and complex IVRs.Translate Lucidchart and Visio IVR flows and technical requirements into detailed test scripts with complete branch and path coverage.Test IVR, DTMF, speech recognition, routing, queues, agent and supervisor workflows, telephony, call recording, transcription

Associate QA Consultant, Amazon Connect

NeuraFlash, Part of Accenture
Full time

Remote
9 days ago

India

Test Amazon Connect contact flows, queues, routing, agent workflows, IVR journeys, self-service experiences, and digital channels.Perform functional, regression, integration, end-to-end, API, and basic AWS service testing.Test Amazon Connect integrations with Salesforce Service Cloud Voice, including CTI, screen pops, Voice Call records, and Omni-Channel functionality.Create and exe