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Staff Software Engineer, Site Reliability

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Staff Software Engineer, Site Reliability in USA new

  • Ironclad
  • Full time
  • Email
  • San Francisco, CA

Responsibilities

  • Set technical direction and roadmap for SRE and the cloud platform.
  • Identify reliability risks and deliver solutions through production.
  • Lead architectural decisions involving security, scalability, and performance.
  • Monitor, tune, and scale relational and NoSQL databases.
  • Automate build, test, deployment, monitoring, recovery, and operational workflows.
  • Improve SLOs, incident response, postmortems, capacity planning, alerting, runbooks, and on-call operations.
  • Design and test backup, recovery, disaster recovery, and data durability capabilities.
  • Participate in the SRE on-call rotation, including coverage outside business hours, and lead complex incident investigations.
  • Mentor engineers, review designs and code, and lead through influence across teams.
  • Partner with product engineering, security, support, and customer-facing teams, including customer escalations when needed.

Requirements

  • 8+ years of experience in SRE, DevOps, or infrastructure engineering, including technical leadership for business-critical systems.
  • 5+ years developing and maintaining production software in TypeScript or Python.
  • Deep production experience operating Kubernetes at scale, including scheduling, networking, and resource troubleshooting.
  • Deep hands-on experience with GCP, AWS, or Azure; GCP is preferred.
  • Production experience with relational and NoSQL databases such as PostgreSQL, MongoDB, or Redis, including tuning, replication, monitoring, and scaling.
  • Hands-on experience with infrastructure as code, CI/CD, and GitOps tooling such as Terraform, Pulumi, CircleCI, and Argo CD.
  • Strong understanding of distributed systems, cloud storage architecture, backup, and recovery.
  • Experience using AI coding tools and validating their output.
  • Strong troubleshooting, written communication, design documentation, and incident write-up skills.
  • Demonstrated ability to lead through influence and help other teams adopt better practices.
  • Helpful experience includes multi-region systems, database sharding, databases on Kubernetes, AI or LLM infrastructure, large-scale migrations, and FedRAMP.

Benefits

  • Hybrid work with required office attendance at least Tuesdays and Thursdays in San Francisco, plus possible additional team or company event days.
  • Base salary range of $210,000-$235,000 plus company bonus, equity awards, health and wellness benefits, and career development opportunities.
  • 100% employee medical, dental, and vision coverage and 75% dependent coverage, with buy-up options.
  • Gender-neutral parental leave, compassionate leave, family-forming support, and paid time off.
  • Monthly wellbeing, hybrid-work, and applicable cell-phone stipends.
  • Mental health support through Modern Health.
  • Pre-tax commuter benefits and a Fidelity 401(k) plan with employer match for US employees.
  • Regular team events.

Salary: $210k - $235k/yr

Ironclad

Business runs on contracts. Every dollar earned, relationship formed, and advantage gained comes down to the agreement that makes it real. But getting contracts done is more complicated than it should be—and when contract data is buried, leaders can't see risk or act in time. Ironclad is the AI c...

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