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Staff Software Engineer - Marketplace

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Staff Software Engineer - Marketplace in USA

  • Zipline
  • Full time
  • Email
  • South San Francisco, CA

Responsibilities

  • Own production commerce services end-to-end, including merchant portals, partner integrations, marketplace platforms, billing engines, fulfillment applications, and support tooling.
  • Deliver measurable improvements to merchant onboarding, payment reconciliation, service reliability, and customer-impacting downtime.
  • Lead cross-functional launches by defining success criteria, rollout and rollback plans, coordination processes, and post-launch remediation.
  • Build marketplace policy and control tooling for pricing, capacity allocation, prioritization, feature gating, experimentation, and mission-data simulation.
  • Develop POS connectors, APIs, and data feeds with SLAs, backpressure handling, and schema and version migration strategies.
  • Define SLOs and maintain monitoring, dashboards, alerting thresholds, runbooks, and on-call rotations.
  • Mentor engineers, lead architecture reviews, and establish durable abstractions across products.

Requirements

  • At least 5 years of experience building and shipping production distributed systems and web applications.
  • Demonstrated ownership across frontend, backend, and data or streaming pipelines.
  • Production experience shipping transactional commerce, payments, billing, or marketplace systems at scale, or equivalent experience operating financial reconciliation and settlements pipelines.
  • Strong skills in API design, ledger data modeling, eventual consistency, schema migrations, idempotency, and retry semantics.
  • On-call and incident-leadership experience, including runbook authorship, root-cause analysis, and remediation work.
  • Ability to define and achieve measurable operational and business outcomes and communicate trade-offs using data.
  • Deep proficiency in Go, Python, or another scalable backend language.
  • Experience with React or a similar framework for merchant-facing applications, plus Kafka, gRPC, PostgreSQL, AWS, Grafana, Honeycomb, and Bazel.
  • Ability to support occasional off-hours launches and urgent incidents and travel regularly to partner sites, typically up to approximately 20%.
  • Strong attention to correctness and financial edge cases, measurable ownership, accountability, and simplifying complex systems into durable abstractions.
  • Zipline can sponsor visas.

Benefits

  • Starting cash range of $180,000-$270,000, excluding additional compensation components.
  • Potential equity compensation, overtime pay, discretionary annual or performance bonuses, and sales incentives.
  • Medical, dental, and vision insurance and paid time off may be included in the benefits package.
  • Hybrid work is preferred near the primary office for cross-functional coordination.
  • The role typically requires up to approximately 20% multi-day travel to partner sites and occasional weekend or evening production support.

Salary: $180k - $270k/yr

Zipline

Zipline is redefining logistics with its instant delivery system that addresses urgent access challenges for a diverse range of customers, including governments and businesses. By leveraging advanced technology like robotics and autonomy, Zipline ensures equitable access to essential goods, wheth...

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