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Staff Software Engineer

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Staff Software Engineer in USA

  • Chicago, IL

Responsibilities

  • Lead high-impact initiatives across Decisioning Studio’s self-serve and managed product tiers, including setup, creative, launch, reporting, and ML-connected services.
  • Build full-stack product experiences spanning dashboard interfaces, data models, APIs, background jobs, and backend services.
  • Lead web application architecture efforts focused on scalability, maintainability, and performance.
  • Collaborate with Product, Design, and ML Engineering to translate the AI product roadmap into reliable user experiences.
  • Influence product strategy and roadmap through technical insights and user-experience innovation.
  • Mentor engineers, guide technical growth, and foster a high-performance culture of quality.
  • Support teams implementing Braze’s AI solutions to promote customer success and effective collaboration.

Requirements

  • 7+ years of relevant experience with a strong track record of delivering impact.
  • Ability to work across the full stack and own product surfaces end to end, including data models, APIs, and background jobs.
  • Strong frontend development skills with TypeScript and React, plus a focus on polished, intuitive, and reliable user experiences.
  • Strong background designing and maintaining scalable web application architectures.
  • Expertise using AI coding agents, reusable skills, and automation as part of an agentic development workflow.
  • Ability to write clear design documents and technical proposals and explain complex systems to technical and cross-functional stakeholders.
  • User-centric approach and commitment to elegant, maintainable code and engineering quality.
  • Experience navigating large codebases, driving consensus on technical decisions, and mentoring engineers.
  • Preferred experience developing user experiences for machine-learning and data-intensive applications.
  • Preferred experience building product surfaces on LLMs and agentic systems, including embeddings, agent orchestration, and evaluation.
  • Python and/or Ruby on Rails experience is strongly preferred.

Benefits

  • Competitive compensation that may include equity and retirement and Employee Stock Purchase Plans.
  • Flexible paid time off and comprehensive medical, dental, vision, life, and disability benefits.
  • Fertility benefits and equal paid parental leave.
  • Professional development through formal career pathing, learning platforms, and a yearly learning stipend.
  • Hybrid ways of working with a curated in-office employee experience focused on community and collaboration.
  • Annual company-wide Volunteer Week, donation matching, and Employee Resource Groups.
  • Collaborative culture recognized as a Great Place to Work®.

Salary: $184k - $300k/yr

Braze

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-c...

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