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Sr. Staff Software Development Engineer

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Sr. Staff Software Development Engineer in Others new

  • Zscaler
  • Full time
  • Email
  • Bengaluru, India

Responsibilities

  • Troubleshoot operating systems, networking, and distributed systems using performance analysis, packet captures, and core dumps where applicable.
  • Convert troubleshooting learnings into standardized diagnostic playbooks, automation, tests, and product instrumentation improvements for the Zero Trust Branch platform.
  • Develop AI-based detection and supportability solutions to reduce internal triage time.
  • Collaborate with engineering teams to improve reliable cloud security for customers.

Requirements

  • 5+ years of experience in software development, software sustenance engineering, or customer escalation engineering teams.
  • Proficiency in Python, Go, and Linux.
  • Hands-on experience with network security products and technical knowledge of routing, switching, DHCP, DNS, and networking security.
  • Strong interest in troubleshooting and solving complex customer issues.
  • Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions within a functional domain.
  • Preferred experience implementing AIOps, AI-driven predictive scaling, or automated anomaly detection.
  • Preferred experience in customer or cloud reliability engineering environments.
  • Experience with agentic AI workflows and LLM frameworks is a plus.

Benefits

  • Hybrid work arrangement in Bangalore.
  • Various health plans.
  • Vacation and sick time off plans.
  • Parental leave options.
  • Retirement options.
  • Education reimbursement.
  • In-office perks.
  • Inclusive benefits and workplace accommodations.

Zscaler

Zscaler is a leader in zero trust security, providing a cloud-native platform that enables organizations to secure users, applications, and data while driving digital transformation. Our Zero Trust Exchange platform leverages advanced AI and the largest security data lake to combat cyber threats,...

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