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Sr. Production Engineer

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Sr. Production Engineer in USA

  • Zscaler
  • Full time
  • Email
  • Remote

Responsibilities

  • Design and implement highly available, scalable infrastructure across AWS, Azure, GCP, and bare-metal environments.
  • Write Python or Go code to automate manual work and build self-healing systems.
  • Implement and maintain observability with Prometheus, Grafana, and OpenTelemetry, and define SLIs, SLOs, and error budgets.
  • Lead incident response as an Incident Commander, develop playbooks, and conduct deep-dive post-incident analyses.
  • Partner with engineering and other teams on operability reviews and service maturity.

Requirements

  • At least four years of experience managing reliability, scalability, and availability for large-scale production services.
  • Deep programming expertise in languages such as Python, Go, or C/C++.
  • Strong background in networking protocols, Linux or FreeBSD systems, and distributed architecture.
  • Experience with high-stakes incident management and participation in a 24/7 on-call rotation.
  • Proficiency with ITIL frameworks, incident data, systematic problem management, and technical operability reviews.
  • Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions in the functional domain.

Benefits

  • Various health plans, vacation and sick time-off plans, parental leave options, retirement options, education reimbursement, and in-office perks.
  • Hybrid work arrangement requiring three days per week in San Jose, California, or Bellevue, Washington.

Salary: $104k - $148k/yr

Zscaler

Zscaler is a leader in zero trust security, providing a cloud-native platform that enables organizations to secure users, applications, and data while driving digital transformation. Our Zero Trust Exchange platform leverages advanced AI and the largest security data lake to combat cyber threats,...

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