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Senior Software Engineer

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Senior Software Engineer in Others

  • Commure
  • Full time
  • Email
  • Rio de Janeiro, Brazil

Responsibilities

  • Design, build, and operate production AI agents for high-volume revenue cycle management email workflows.
  • Develop agent harnesses supporting tool use, structured workflows, context management, human escalation, and reliable execution.
  • Build scalable backend services and APIs with Python and FastAPI.
  • Create React and JavaScript interfaces for operations teams.
  • Design PostgreSQL schemas and data pipelines for workflow state, auditability, analytics, and agent performance.
  • Integrate agents with email systems, internal services, healthcare workflows, and third-party platforms.
  • Build evaluation frameworks measuring accuracy, resolution rate, escalation rate, latency, and cost.
  • Establish monitoring, alerting, reporting, and safeguards for business-critical workflows.
  • Investigate production failures, improve system reliability, and own projects through measurable production impact.
  • Work directly with RCM operators and customers and help establish the engineering culture in Rio.

Requirements

  • Professional experience building and operating production software systems.
  • Strong proficiency in Python and experience developing APIs and services with FastAPI.
  • Strong full-stack development skills using React and JavaScript or TypeScript.
  • Experience designing data models and production systems with PostgreSQL.
  • Hands-on experience with LLMs, AI agents, or agent harnesses, including tool calling, orchestration, context management, evaluations, retries, and human-in-the-loop workflows.
  • Understanding of production engineering practices including testing, observability, alerting, incident response, and system reliability.
  • Experience with containers and cloud infrastructure such as Docker and Kubernetes.
  • Strong product judgment, ownership, communication, and ability to work with technical and non-technical stakeholders.
  • Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
  • Preferred experience includes email agents, support automation, workflow engines, asynchronous processing, LLM product evaluation systems, revenue cycle management, healthcare billing, claims, remittance, practice-management workflows, auditability, security, data privacy, queues, background workers, and third-party integrations.

Salary: $40k - $93k/yr

Commure

At Commure, our mission is to simplify healthcare. We have bold ambitions to reimagine the healthcare experience, setting a new standard for how care is delivered and experienced across the industry. Our growing suite of AI solutions spans ambient AI clinical documentation, provider copilots, aut...

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