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Senior Lead Engineer - R01570713

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Senior Lead Engineer - R01570713 in Others

  • Brillio
  • Full time
  • Email
  • Mumbai, India

Responsibilities

  • Design and implement scalable Salesforce Sales Cloud solutions aligned with business requirements and industry best practices.
  • Customize and configure Salesforce Sales, Service, and Experience Clouds for sales processes, territory planning, and opportunity management.
  • Develop and maintain Apex classes, triggers, Lightning Web Components, and custom agents.
  • Integrate Salesforce with Genesys, Data Cloud, and other external platforms.
  • Use AI technologies, including OpenAI APIs, to improve automation, insights, and agent productivity within Salesforce.
  • Manage territory planning, sales automation, forecast management, and Salesforce reporting.
  • Gather requirements, resolve technical issues, and deliver end-to-end Salesforce solutions with cross-functional teams.
  • Maintain technical documentation and mentor junior engineers on Salesforce practices and emerging technologies.

Requirements

  • At least 8 years of hands-on experience in Salesforce solution design and implementation.
  • Significant expertise with Salesforce Sales Cloud and related Salesforce technologies.
  • Experience with Salesforce Service Cloud, Experience Cloud, platform customization and configuration, Apex, Lightning Web Components, Agentforce, custom agent frameworks, Salesforce Data Cloud integration, Genesys integration, and OpenAI API integration.
  • Salesforce Certified Application Architect or System Architect certification is preferred.
  • Advanced Salesforce Data Cloud, sales analytics and reporting, multi-cloud implementation, and custom agent framework experience are preferred.
  • Experience with Salesforce DevOps tools and CI/CD pipelines is preferred.
  • Salesforce Certified Platform Developer I or II and Salesforce Certified Sales Cloud Consultant certifications are desired.
  • A bachelor's degree in Computer Science, Information Technology, or a closely related discipline is desired.

Brillio

Brillio is The Enterprise AI Accelerator helping Fortune 1000 companies move from AI ambition to scaled impact, faster. Powered by our AI accelerator platform - Agentic Data and Application Management (ADAM), Brillio is one of the fastest-growing digital technology service providers, delivering t...

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