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Senior Application Suport Engineer

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Senior Application Suport Engineer in Others

  • ThoughtWorks
  • Full time
  • Email
  • Iaşi, Romania

Responsibilities

  • Manage incidents, investigate business-impacting application issues, and debug and triage code effectively.
  • Use application monitoring, metrics, logging, alerting, and reporting tools to identify root causes and take corrective actions.
  • Improve application operational efficiency, stability, availability, and cloud resource optimization.
  • Support, evolve, and deliver high-quality software, including bug fixes and enhancements to existing codebases.
  • Use DevOps practices and tools to deploy and run software.
  • Apply cloud and security best practices and participate in a needs-based 24x7 availability rotation.
  • Mentor junior consultants and less experienced peers through technical leadership.
  • Share technical expertise through speaking engagements, open-source contributions, blogs, and other community activities.

Requirements

  • Experience with Java or .NET, cloud platforms such as AWS, Azure, or GCP, and scripting languages such as Python or PowerShell.
  • Understanding of monolithic, N-tier, layered, microservices, and serverless architectures.
  • Experience with relational databases such as MS SQL, MySQL, or PostgreSQL, as well as relational or non-relational databases.
  • Experience with Docker, Jenkins, and Azure Pipelines.
  • Experience with application monitoring tools such as Datadog, Prometheus, or Grafana, including metrics, reporting, and corrective actions.
  • Strong debugging, triaging, communication, collaboration, and technical leadership skills.
  • Ability to deliver well-tested, high-quality bug fixes and enhancements.
  • Comfort with Agile methods such as Scrum and/or Kanban.
  • Ability to mentor junior-level consultants and advocate for technical excellence, cloud best practices, and security best practices.
  • Presence in the external technology community and willingness to share expertise.

Benefits

  • Career development supported through interactive tools, development programs, and supportive teammates.
  • Annual salary range of 10.000 Lei—11.500 Lei RON.
  • Needs-based 24x7 availability rotation is part of the role.
  • Hybrid work arrangement indicated by the #LI-Hybrid designation.

ThoughtWorks

We are a global technology consultancy that delivers extraordinary impact by blending design, engineering and AI expertise. For 30 years, our commitment to design-led thinking, engineering excellence and innovation means we prioritize people, build teams with strong technical foundations and embe...

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