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Operations Engineer, Tech Foundations

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Operations Engineer, Tech Foundations in Remote new

  • India

Responsibilities

  • Manage and prioritize operational ticket queues, resolve requests, and identify recurring categories for AI-assisted automation or deflection.
  • Participate in rotating on-call and incident response, including weekend coverage, troubleshooting and documenting issues in real time.
  • Build and maintain Tableau, Superset, and Grafana dashboards for service health, availability, and data quality.
  • Use AI-assisted tools for triage, root-cause analysis, scripting, documentation, and intelligent operational workflows.
  • Write and maintain automation code in Python, Go, JavaScript, TypeScript, and Bash.
  • Partner with global stakeholder teams to drive operational issues to resolution.

Requirements

  • At least 3 years of experience with observability and metrics tooling such as Prometheus, Grafana, Datadog, and ElasticSearch.
  • At least 3 years of experience with data querying and pipelines such as SQL, Airflow, Trino, and SQS.
  • Working knowledge of network fundamentals and hardware, including Cisco and Palo Alto.
  • Experience with Infrastructure as Code.
  • Hands-on experience with CI/CD and automation tooling such as Jenkins, ArgoCD, and GitHub Actions across AWS, GCP, or Oracle Cloud.
  • Comfort working in ticket- and workflow-driven environments using Jira and Confluence.
  • Experience supporting enterprise SaaS tools such as Salesforce and Workday and SSO/identity integration such as Okta is a plus.

Benefits

  • India-remote position eligible anywhere within India.
  • Occasional work at an Airbnb office or attendance at offsites may be required as agreed with the manager.
  • Rotating on-call schedule includes weekend participation.

Airbnb

Airbnb is an American company operating an online marketplace for short- and long-term homestays and experiences. The company acts as a broker and charges a commission from each booking.

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