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Member of Technical Staff

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Member of Technical Staff in USA new

  • Finch Legal
  • Full time
  • Email
  • New York, NY

Responsibilities

  • Build production-grade voice, browser, document, and workflow agents for personal-injury case workflows.
  • Design agent systems with context construction, tools, memory, permissions, structured outputs, failure recovery, and human handoffs.
  • Create evaluation benchmarks from real cases and operator feedback to improve agent quality and task completion.
  • Optimize agents through model selection, routing, context engineering, prompting, tool design, and observability.
  • Make agents dependable across calls, documents, communications, and third-party portals.
  • Evaluate and rapidly ship agentic AI advances that improve quality, speed, or cost.
  • Own critical features end-to-end and collaborate with strategy and operations, product, design, and legal teams.

Requirements

  • At least 2 years of experience building reliable, secure production software and owning systems across the stack.
  • Experience shipping AI-powered products or agents beyond the prototype stage.
  • Experience designing practical evaluations to understand agent behavior, compare approaches, and improve task completion.
  • Proficiency in Python and comfort with React, LLM APIs, and agent frameworks.
  • Strong agent-design judgment involving context, model selection, tool boundaries, structured outputs, failure recovery, and human handoffs.
  • Ability to turn ambiguous real-world workflows into simple, dependable systems.
  • Experience with Pydantic AI or another production agent framework is a plus.
  • Experience with voice agents, browser agents, long-running workflow agents, evaluation systems, agent observability, model routing, or human-in-the-loop review tools is a plus.
  • Familiarity with legal technology, healthcare workflows, document processing, or other operationally complex domains is a plus.

Benefits

  • Work from the NYC office four days per week; this is not a remote-first role.
  • High ownership and freedom to shape product solutions.
  • Direct impact on real personal-injury cases and close collaboration with users.
  • Opportunity to work on applied AI and experiment with agentic systems.
  • Interview process generally includes an introductory conversation, technical interview, and onsite visit.

Salary: $180k - $280k/yr

Finch Legal

Finch Legal builds software that automates administrative work for consumer-law practices and helps firms deliver client-first service, starting with personal injury. It sells B2B to law firms and partners closely with them on go-to-market and operational systems. The company is privately held an...

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