Machine Learning Engineer, Assistance Engineering

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Machine Learning Engineer, Assistance Engineering in USA

Airbnb
Full time
Email

USA
10/21/2026
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Remote

Responsibilities

Develop novel machine learning systems, product integrations, and performance optimizations for real-world customer service problems.
Design and build efficient AI solutions for Airbnb customer service products in partnership with Product, Design, and Engineering.
Develop and enhance Chat AI assistants, Voice AI assistants, ML services, and agentic AI systems.
Explore and apply agentic architectures, model training techniques, RAG, LLM evaluation, feedback-based learning, and guardrails.
Take AI concepts from inception through production and share emerging AI and ML technologies with the team.

Requirements

Master’s or PhD in Computer Science, Machine Learning, Artificial Intelligence, or a related technical field, plus 3+ years of experience, or equivalent industry experience.
Hands-on experience with LLM pretraining, fine-tuning, SFT, RLHF, GRPO, prompt engineering, RAG architectures, and LLM evaluation frameworks.
Experience building agentic AI systems involving multi-agent orchestration, tool use, planning, memory, and autonomous reasoning pipelines.
Experience shipping production-grade ML and AI systems at scale, including ML infrastructure, model serving, and MLOps practices.
Strong communication and cross-functional collaboration skills across Engineering, Product, and Design.

Benefits

US remote eligible, with occasional work at an Airbnb office or attendance at offsites as agreed with the manager.
May be eligible for bonus, equity, benefits, and Employee Travel Credits.
Base pay range is $162,000—$186,000 USD.

Salary: $162k - $186k/yr

Airbnb

Airbnb is an American company operating an online marketplace for short- and long-term homestays and experiences. The company acts as a broker and charges a commission from each booking.

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