Infrastructure Engineer focused on Observability

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Infrastructure Engineer focused on Observability in Others

ThoughtWorks
Full time
Email

Others
08/18/2026
Report

Santiago, Chile

Responsibilities

Launch projects through hands-on implementation, evaluate existing infrastructure, and drive improvements.
Explore client needs and collaborate on technical roadmaps and impactful solutions.
Help shape Thoughtworks’ cloud and infrastructure practice through collaboration with technical, business development, marketing, and capability development teams.
Build controls and processes for continuous delivery and infrastructure and application evolution, driving automation throughout the process.
Monitor projects and ensure technical expectations for deliverables are consistently met.
Provide expertise and guidance in DevOps, cloud, platform, and infrastructure engineering for internal and client teams.
Build trusting partnerships with client engineering leadership.
Recommend innovative solutions to address technical constraints and business policies.

Requirements

Experience designing and implementing enterprise or web-scale hosting platforms using Google Cloud Platform (GCP).
Ability to administer application servers, web servers, and databases.
Experience with software delivery teams, DevOps philosophies, Agile methods, and Infrastructure as Code.
Experience with monitoring and observability systems, including Grafana.
Understanding of telemetry attributes and observability semantic conventions.
Deep understanding of cloud and virtualization platforms, infrastructure automation, and application hosting technologies.
Experience with at least one IaaS cloud platform and two or more application runtime platforms, including physical servers, virtual servers, container clusters, serverless, or databases.
Ability to write scripts in at least one scripting language and build Linux servers, Windows servers, or container clusters.
Experience with continuous integration and continuous delivery tools across different technology stacks.
Understanding of infrastructure vulnerabilities, secrets management, network security, and software supply chain security.
Strong English communication skills and ability to collaborate with diverse, multinational teams.
Ability to communicate technical concepts to nontechnical audiences and partner with infrastructure, support, network, security, systems administration, and IT leadership teams.
Experience with unit testing, automated testing, stress testing, or performance testing is preferred.

Benefits

Remote role for candidates based in Chile, with occasional on-site client visits.
Career development supported through interactive tools, development programs, and mentoring culture.

ThoughtWorks

We are a global technology consultancy that delivers extraordinary impact by blending design, engineering and AI expertise. For 30 years, our commitment to design-led thinking, engineering excellence and innovation means we prioritize people, build teams with strong technical foundations and embe...

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