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Expert Observability Engineer

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Expert Observability Engineer in Remote

  • Brazil

Responsibilities

  • Architect and govern a unified enterprise observability framework for metrics, logs, traces, and events.
  • Lead FOAK observability implementations and convert emerging technologies into secure, repeatable production patterns.
  • Define telemetry, data-retention, high-cardinality, and observability cost-management standards.
  • Establish SLIs, SLOs, error budgets, and reliability practices.
  • Lead P1/P2 incident war rooms, technical escalations, and evidence-based root cause analyses.
  • Reduce detection and recovery times and alert noise through event correlation, dynamic thresholds, and dependency mapping.
  • Drive Observability-as-Code, infrastructure automation, monitoring-agent deployment, telemetry-collector configuration, and self-healing workflows.
  • Design observability for Kubernetes, Docker, microservices, and Azure, AWS, and GCP environments.
  • Integrate observability platforms with ITSM, Netcool, and delivery pipelines.
  • Lead knowledge-transfer programs, vendor transitions, operational-readiness handovers, and technical mentoring.

Requirements

  • 12+ years of total IT experience, including 5–7 years as a Lead Architect, SRE, or Principal Observability Engineer in a large enterprise environment.
  • Hands-on expertise with IBM Instana, Grafana Enterprise and Alloy, Prometheus, OpenTelemetry, Telegraf, and InfluxDB.
  • Experience with SolarWinds, Netcool, Elastic, or Splunk and migrations from legacy monitoring to proactive observability platforms.
  • Experience with Kubernetes, Docker, OpenShift, AWS, Azure, and GCP.
  • Experience with Linux/RHEL, Windows Server, VMware, Citrix VDI, load balancers, and edge proxies.
  • Automation experience with Ansible, Terraform, Python, Bash, webhooks, and CI/CD tools including GitHub Actions, GitLab, or Jenkins.
  • Experience with ServiceNow, ITIL 4, and advanced major incident management.
  • Experience building scalable, secure telemetry pipelines and time-series databases.
  • Experience leading FOAK rollouts and complex vendor or operations transition programs.
  • Preferred certifications include CKA, AWS or Azure Cloud Architect, and APM or observability vendor certifications.

Benefits

  • Remote work in Brazil, with clients encouraged to allow employees to work from home when client-site presence is not required.
  • CLT hiring with a 40-hour weekly workload.
  • SulAmérica Prestige health insurance and SulAmérica dental insurance, including legal dependents.
  • Prudential life insurance valued at 24 times salary.
  • MetLife private pension with up to 6% company matching.
  • Flash meal voucher and internet allowance of R$1.000,00 per month.
  • Employee Assistance Program and wellness program.
  • Potential eligibility for individual performance compensation and an equity grant under the Associate Equity Appreciation Program.

Ensono

Ensono delivers innovative, cloud‑centric solutions that help businesses accelerate digital transformation and optimize IT operations. By combining industry expertise with a customer‑first mindset, Ensono empowers organizations to achieve agility, resilience, and sustainable growth. Its collabora...

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