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Engineering Lead, Clinical Operations

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Engineering Lead, Clinical Operations in USA new

  • Clover Health
  • Full time
  • Email
  • Remote

Responsibilities

  • Work with clinical field staff, supervisors, and operations leaders to understand schedules, travel, capacity, handoffs, and operational exceptions.
  • Build field visibility and intervention tools that help supervisors understand conditions and respond to disruptions.
  • Develop scheduling and dispatch capabilities that match people and visits to practical constraints and allow operational staff to review and adjust plans.
  • Build and debug APIs, mobile workflows, integrations, and data flows supporting field teams, connected equipment, and home technology.
  • Prototype and ship focused increments, making deliberate build, integrate, or buy decisions based on operational feedback.
  • Use AI for development, investigation, prototypes, analysis, and workflow capabilities while verifying behavior and making failures recoverable.
  • Coach engineers and potentially take on one or two direct reports as the team develops.
  • Partner with Product, Special Project Leads, IT, Counterpart, and Engagement leads on shared field-operations interfaces.

Requirements

  • Strong production software engineering experience owning meaningful work end-to-end while continuing to build regularly.
  • Ability to work across backend services, APIs, data flows, user interfaces, and operational workflows.
  • Strong product instincts and willingness to learn unfamiliar domains directly from the people using the software.
  • Iterative and curious approach to exploring systems, building prototypes, and tracing failures across boundaries.
  • Practical experience using AI in engineering work and building or integrating AI-backed capabilities with verification and evaluation.
  • Ability to coach engineers and interest in taking responsibility for a small team; formal management experience is helpful but not required.
  • Hardware or connected-device experience is a strong signal but is not required.

Benefits

  • Competitive base salary, equity opportunities, performance-based bonus, 401(k) matching, and regular compensation reviews.
  • Medical, dental, and vision coverage.
  • No-Meeting Fridays, monthly company holidays, mental health resources, and flexible time off.
  • Remote-first culture supporting work from any location and collaboration with global teams.
  • Learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
  • Employee Stock Purchase Plan with discounted equity opportunities.
  • Office setup expense reimbursement and monthly cell phone and internet stipend.
  • Paid parental leave for all new parents.

Salary: $223k - $290k/yr

Clover Health

A physician enablement company providing Medicare Advantage plans and healthcare services to seniors.

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