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AI Operations Engineer, Partnerships

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AI Operations Engineer, Partnerships in USA new

  • Anthropic
  • Full time
  • Email
  • San Francisco, CA

Responsibilities

  • Design and build agentic workflows using Claude, MCP connectors, and API integrations for partner applications, onboarding, deal registration, certification tracking, communications, and reporting.
  • Integrate workflows with partner portals, CRM, enablement, finance, and database systems while reading from and writing to systems of record.
  • Convert recurring manual work into tested, monitored automations with guardrails, human-in-the-loop checkpoints, and operational documentation.
  • Own production reliability, including error handling, edge cases, escalation paths, and updates when partner processes change.
  • Prototype workflows with partner managers and deliver working versions quickly.
  • Establish reusable skills, prompts, connectors, and playbooks and teach the broader team to self-serve on simple workflows.

Requirements

  • Hands-on experience building with LLMs and agentic tooling, including prompt and workflow design, tool or function calling, MCP or comparable integration frameworks, and agent-output evaluation.
  • Experience integrating APIs and business systems such as CRMs, partner portals, LMS or certification platforms, spreadsheet-based tools, Slack, and email.
  • Ability to script integrations in Python or JavaScript.
  • Strong judgment around automation risk, human checkpoints, graceful failure, and escalation paths.
  • Ability to redesign messy manual workflows around their actual bottlenecks.
  • Clear written communication and documentation skills.
  • Preferred: 5+ years in operations engineering, solutions engineering, business systems, RevOps, or a similar build-heavy role.
  • Preferred: partner or channel operations experience, including deal registration, MDF or co-sell programs, partner tiering, or certification pipelines.
  • Preferred: experience shipping internal AI tools or automations that remain in production.
  • Preferred: familiarity with the Claude API, Claude Code, or agent frameworks; custom MCP server experience is a plus.
  • A bachelor’s degree or an equivalent combination of education, training, and/or experience in a relevant field.

Benefits

  • Hybrid work policy requiring staff to be in an office at least 25% of the time
  • Visa sponsorship with immigration lawyer support
  • Competitive compensation and benefits
  • Optional equity donation matching
  • Generous vacation and parental leave
  • Flexible working hours
  • Collaborative office space

Salary: $215k - $300k/yr

Anthropic

Anthropic builds AI systems that are reliable, interpretable, and steerable, with a commitment to ensuring their safety and benefit to users and society. Our work is driven by a dedicated team of researchers, engineers, and policy experts focused on the development of beneficial AI solutions.

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