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AI Backend Engineer

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AI Backend Engineer in Others new

  • Bengaluru, India

Responsibilities

  • Lead the transformation of Openreach’s legacy Taskforce Scheduling Platform into a modern, AI-driven, cloud-native platform.
  • Design and deliver intelligent scheduling capabilities for deploying more than 20,000 field engineers across varied work types and operational constraints.
  • Drive technology decisions that improve operational efficiency, customer experience, scalability, and business outcomes.
  • Apply machine learning, predictive analytics, generative AI, reinforcement learning, operations research, workforce optimization, constraint-based scheduling, route optimization, and mathematical modeling.
  • Design high-performance systems and improve performance, observability, and operational reliability.

Requirements

  • Strong experience with machine learning, predictive analytics, and generative AI/LLM-based decision-support solutions.
  • Expertise in reinforcement learning, operations research, workforce optimization, constraint-based scheduling, route optimization, and mathematical modeling.
  • Proficiency in Java, Python, high-performance system design, performance optimization, DevSecOps, CI/CD, and observability/SRE practices.
  • Experience with feature stores, vector databases, and data lakes is desirable.
  • Knowledge of MLOps and AI model lifecycle management frameworks and best practices is desirable.
  • Familiarity with agentic AI frameworks and knowledge graphs is desirable.
  • Ability to solve complex optimization problems, work in ambiguity, challenge existing approaches, and balance innovation with practical delivery.

BT

We’re one of the world’s leading communications services companies. At BT Group, the solutions we sell are integral to modern life. Our purpose is as simple as it is ambitious: we connect for good. There are no limits to what people can do when they connect. And as technology changes our world, c...

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